RETURN & EXCHANGE
Goods sold are STRICTLY not refundable and not exchangeable UNLESS under the following circumstances for which the goods may be exchanged:
- Manufacturing defects;
- Items damaged during delivery; or
- Non-conforming items delivered.
Terms for Exchange:
- You have to inspect the products upon receipt of the goods.
- You have to email us the duly Notice of Non-Conforming or Damaged Products within 3 days from the date of receipt of the Products, failing which the Products are deemed to be received in good order and conditions.
The Notice of Non-Conforming or Damaged Products should include the following particulars:
Sales Order Number:
Name of Purchaser:
Address:
Handphone Number:
Particulars of Non-Conformity/Damage:
